Client Relationship Management (CRM) Enhancement Services
We create revealing profiles of your best customers . . .
- identify new markets and clusters with similar traits
- target your marketing with better conversion rates to customers
- measure advertising effectiveness more accurately
- increase direct marketing efficiency and ROI
We uniquely provide highly interactive, full service marketing support tools that monitor, analyze and respond to sales staff and client satisfaction - always directing toward a positive buying environment. We call the process "closeclicking" and we provide custom, multi-media advertising campaigns in many industries including, financial services, software and technology, media, real estate, healthcare, consumer products, charities, and more.
We deploy various campaigns using contact tactics that may be salesperson/telemarketer assisted or not. Many customers like to change the color of their walls or add a room to their home, and certainly some do not, so we provide a dynamic multi-media platform that is focused on pleasing every customer/prospect and improving the sales environment - while measuring satisfaction, i.e. behavioral analytics in large-scale, micro-marketing. It's fairly simple. We are not a CRM database, we work to close more deals through better understanding and forecasting of human behavior through analytics. The complex parts are analyzing data and learning to please customers more acutely, i.e. in the smallest market clusters, even down to each individual customer farther down the road. We also bring our unique analytics back into the sales force/sales support areas of a company as such staff are an important part of the client relationship dynamic. Overall we compile, analyze and interpret relevant data from companies against historical patterns to improve marketing Return on Investment (ROI). Over time more data is compiled and a longer history presents your company a better view for forecasting and optimizing performance. Remember the saying, "You can please some people some of the time, but you can't..." Our ultimate goal for your company is to please all the people!
What tools do we use? All the tools available today, including: behavioral targeting, online advertising, affiliate marketing, direct marketing, sales support realignment, mobile phone marketing, moving advertising, newsletter marketing, pixel ads and micro formats, social marketing, social media marketing, search engine marketing, marketing innovation, public relations, tracking and tracing, biometrics, digital body language, digital signs, streamlined applications, simple forms, channeling surveys, and more. We give salespeople and managers valuable and visual information through personalized dashboards and strategic reports that expedites responses to new, specialized Closeclick Cluster Marketing tactics. We work with a lot of experience, tools and talented people to deliver measurable marketing results everyday.
If you are poised for growth then we are the company to help you learn about micro-surgical marketing techniques to take your client/prospect satisfaction to the next rung on the evolutionary ladder.